Thank you for registering and purchasing services with the Motherhood Center. We would like to ask you to review our guidelines and policies specific towards the service purchased. These policies are accommodating to our clients as well as fair to the Motherhood Center. Thank you for your understanding.
Cancellation of Pregnancy & Parenting Education Classes
- For clients who cancel at least 24 hours prior to the scheduled class time, the client will be eligible to reschedule for the same class on another day, or receive store credit.
- For clients who do not attend the scheduled class and do not cancel at least 24 hours prior to the scheduled class time, no refunds or store credit will be issued.
- If there is a cancellation due to medical reasons (i.e. bed rest), then the client will be issued store credit.
- No show or cancelled class within 12 hours will be charged.
- No refunds or store credit will be given for unused yoga class passes.
- Yoga class passes have expiration dates as follows:
- 5 class pass – 6 months from purchase date
- 10 class pass – 6 months from purchase date
PLEASE NOTE: Yoga passes and Wellness packages cannot be exchanged for other services.
Massage & Spa Cancellation Policies
- A valid credit card is required in order to book an appointment for any massage service.
- For any massage appointment that is rescheduled or canceled before 24 hours of the appointment time, there will be no charge.
- For any massage appointment that is rescheduled or canceled within 24 hours of the appointment time, there will be a $40 charge applied to the client’s credit card on file. This charge cannot be applied to a future appointment.
- If a client goes into labor or is placed on doctor ordered bed rest, there will be no charge to cancel the appointment.
- If a client does not show up for a scheduled massage or spa service, the client will be charged for the full amount of the original appointment/service price.
- To be fully prepared for your massage, if you are in your first trimester, please download and fill out this form to bring to your appointment. If you are scheduled for our Induction massage, please download and fill out this form to bring to your appointment.
Labor Doula Policies
- See Labor Doula Contract.
Newborn Care Specialist Policies
- See Newborn Care Specialist Contract.
Nanny Placement Policies
- See Nanny Placement Fee Schedule and Family Contract for policies which were provided at the time of engagement and execution of services.
Babysitting Services Policies
- See information and policies on our Babysitting web page .
Sleep Coach & Potty Training Services Policies
- If a client decides to cancel service after purchasing a sleep coach or potty training package, then store credit only will be given.
- Returned checks will incur a $25 processing fee.
- All Gift Certificates and packages expire one year from date of purchase.
- All retail purchases that are unused and in the original packaging can be exchanged for store credit or merchandise within 10 days of purchase.
- Motherhood Center reserves the right to refuse returns for the following: Feeding, intimates, hygiene, pillows and wedges or used products – these items are final sale.