Motherhood Center has been Houston's trusted home for pregnancy and family wellness for over 26 years.
We've guided over 100,000 clients through some of the most significant seasons of their lives — and we're growing our leadership team.
We are looking for a full-time Front of House Manager who will be the heartbeat of our daily client experience and the connective tissue between our care team and leadership.
About the Role:
This is a hands-on leadership position at the center of everything our clients see, feel, and experience.
You will oversee and coordinate our Guest Services team, massage therapists, educators, and fitness instructors - ensuring that every touchpoint, from the first phone call to the final class, reflects the warmth and professionalism Motherhood Center is known for.
You will also serve as a key liaison between our front-line team and our Operations Director and Founder, translating vision into daily execution.
This role is equal parts people leadership, operational coordination, and culture-keeping. No two days are the same, and that's exactly what makes it meaningful.
What You'll Be Responsible For:
- Leading, supporting, and scheduling our Guest Services team to deliver a consistently exceptional client experience
- Coordinating across massage therapists, educators, and fitness instructors to ensure seamless daily operations
- Serving as the primary communication bridge between front-of-house staff and the Operations Director and Founder
- Anticipating client needs and resolving issues with grace, speed, and good judgment
- Onboarding and mentoring team members in alignment with Motherhood Center's standards and values
- Monitoring the rhythm of the center — classes, appointments, spa services — and proactively managing any scheduling or coverage needs
- Upholding a physical environment that feels safe, welcoming, and beautifully maintained
- Supporting special programs, events, and community initiatives as they arise
Who You Are:
- An experienced leader in hospitality, wellness, healthcare, or a similarly client-centered environment (3+ years preferred)
- Someone who leads with presence — calm, warm, and decisive, especially when things get busy
- A natural communicator who can translate between the energy of a busy floor and the priorities of senior leadership
- Highly organized, with the ability to coordinate multiple departments and personalities without losing your footing
- Someone who takes genuine pride in the details — the greeting at the door, the follow-up after a difficult appointment, the team member who needed a word of encouragement
- Deeply aligned with the mission of supporting mothers, families, and the people who care for them
- Trustworthy, dependable, and emotionally intelligent
This is not a behind-the-scenes role. You will be visible, engaged, and present — leading from the floor, not from a desk.
Schedule:
Motherhood Center is open 7 days per week.
This role requires flexibility, including opening and closing shifts and weekends, to ensure appropriate staffing and coverage.
Pay: $ 52,000 to $ 62,500, depending on experience, plus commissions
Employment type: Full-Time, Salaried position
If you’re ready to combine your leadership skills, sales expertise, organizational talents, and passion for supporting mothers into a rewarding career, we would love to hear from you!